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PRIVACY POLICY Hudson & Davies Limited (“We”) have designed this Privacy Policy to clearly explain how collect, process, retain and share your personal data when you visit our website or use our services. We are committed to protecting your privacy and to comply with the current data protection laws of the EU General Data Protection Regulation 2018 (GDPR). Any information we collect we use to provide you with a greater service and to fulfil customer orders or to open a trade accounts. This privacy statement sets out everything from how we collect data, what data we collect and how we protect and store the data. INFORMATION WE COLLECT The personal information we need to collect to fulfil your orders or complete a quotation include but not limited to: Name Home Address Delivery Address Telephone Number HOW DO WE COLLECT INFORMATION The most common way we collect this information is when you place an order for delivery or ask for a quotation. We only collect the information required by us to fulfil your order or complete your quotation. We record all calls to Hudson & Davies Limited for both training purposes and to protect customers and Hudson & Davies Limited. We do not collect personal information via our website. We do not use cookies and it is not possible to enter your personal information on our website. HOW WE USE THE INFORMATION We use the information that you have provided us in the following ways: To process orders, For record-keeping purposes, To complete the account opening process (if applicable), To manage your account (if applicable), All of which we undertake to fulfil and comply with our legal and statutory requirements. WHERE AND HOW WE STORE DATA We keep minimal paper hard copies of documents that we believe are of high importance or for legal purposes. We only store information for as long as it is legally necessary, after which time we securely disposed of. To manage our credit account customers, we store the required personal information on our computer system. HOW WE PROTECT YOUR DATA We maintain physical and organisational security measures designed to provide protection for your Personal Data against loss, abuse, and unauthorised access. We keep your data safe via physical security and security software. We only keep minimal paper copies to minimise the possibility of a data breach. Access is restricted internally to those employees who need your information to complete their work. DATA BREACHES Should a data breach occur, Hudson & Davies Limited will make all those affected aware within a 72-hour period in compliance with GDPR 2018. WEBSITE We do not allow any input of personal information on our website. At no point whilst visiting our website will we ask you to enter any personal information. COOKIES We do not currently use cookies within our website. MARKETING Hudson & Davies Limited do occasionally call on individuals/businesses that are currently not our customers. This only happens with individuals/businesses that we believe would be interested in our services. If any individual/business states they do not want to receive contact from us again, we will make sure that does not happen. DISCLOSURE TO THIRD PARTIES We do not currently share your information outside of Hudson & Davies Limited. We do not share your information with third parties unnecessarily, however, there may be instances when this is unavoidable such as: The acquisition Hudson & Davies Limited by a third party would result in Hudson & Davies Limited transferring all personal data to the buyer. Should law enforcement or other government agent require information under legal obligation, we would then share personal information relating to the request. It may be necessary to share personal information to protect customers, employees or other third party; through Police reports and accident reporting to our insurers. Should we need to share your information with third parties, Hudson & Davies Limited will do so in a secure manner. YOUR RIGHTS Under the GDPR legislation, you are entitled to access your personal information. If you have any such request, or should you believe that any of the data that we currently hold is incorrect, please email us at sales@hudsondavies.co.uk. You also have the right under GDPR to withdraw your consent at any time. Should you wish to do so, you have any concerns or need further clarification, you can also write to us at: Hudson & Davies Limited, 11 Faraday Road, Leigh-on-Sea, Essex. SS9 5JU LEGITIMATE INTERESTS GDPR states that the legitimate interest must out way the fundamental freedoms and rights of an individual. We conduct full assessments of the data we hold to determine the legitimacy of such data. We balance the company interests against those of the individual to make sure that it is warranted, as well as ensuring that any impact is minimal. Legitimate Interests are areas that Hudson & Davies Limited believe that the data must be stored and/or processed to correctly function and is required for day-to-day services to operate. For this reason, it may even be that individuals/businesses have not given, and may have even withdrawn, consent yet we keep that information. HUDSON & DAVIES & PRIVACY Hudson & Davies Limited aim to conduct our business whilst protecting your privacy. We achieve this by complying with the EU General Data Protection Regulation (2018). This privacy policy forms part of our Conditions of Use. CHANGES TO OUR PRIVACY POLICY We are committed to working within the margins of the GDPR 2018 legislation. We regularly conduct audits on our policies and procedures to ensure that we are meeting current regulations. Should we need to make any major changes in our policy, we will make our customers aware by our website, email and in our store. Hudson & Davies Limited updated this policy on the 1st of January 2024. |
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COMPANY INFORMATION Hudson & Davies Limited Registered in England, Company Registration No: 11756356 Registered Office: 11 Faraday Road, Progress Road Industrial Estate, Leigh-on-Sea, SS9 5JU VAT Registered: GB 313360541 |
CONTACT INFORMATION Telephone: 01702 524581 01702 420670 Open: Monday to Friday 7:30 to 17:00 Saturday 8:00 to 12:00 E-mail: sales@hudsondavies.co.uk Follow Us: 
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